You Can Find All Answers Here

Our standard turnaround time for medical record reviews is one week. We do not charge any additional fees for expedited requests.

We offer multiple payment methods for your convenience. You can choose to pay online using a credit card, debit card, net banking, or PayPal. Alternatively, offline payments via check are also accepted.

No advance payment is needed. An invoice will be issued once the service has been fully completed.

We prioritize confidentiality and data security by entering into formal agreements that guarantee the protection of all client-related information. To maintain compliance with HIPAA regulations, we implement the following security measures:

Encrypted and secure file upload systems

Use of sharefile and intranet-based email access, restricted to internal use only

Limited access to folders specific to each client

Disabling of external ports on all workstations to prevent unauthorized data transfer

Compatibility with secure FTP or client-provided platforms for file exchange

Role-based access and password-protected logins for all file servers

Yes, we typically send a confirmation the next business day after receiving your file.

Absolutely. Referencing Bates numbers is a standard part of our chronology and summary process.

Yes, we can work within your Case Management System.

Yes, we can incorporate additional records into your chronology. If the original chronology was delivered in Word format, updates can be made easily. For chronologies provided in PDF format with bookmarks or hyperlinks, we can still add records; however, it may require extra time and incur additional charges.

Our standard rate is $20 per hour for chronologies, medical summaries, and related services. For expert medical opinions, the rate is $40 per hour.

No, we do not charge any additional fees for expedited requests. Our standard turnaround time is one week. If you need a medical chronology sooner, please indicate your preferred delivery date when submitting the case.

Our team consists of experienced physicians, nurses, and other healthcare professionals who thoroughly review your clients’ medical records. We deliver efficient, cost-effective solutions with quick turnaround times.

Simply click on File Upload to submit your client’s medical records along with basic case details. Once we receive the records, our team will provide a complimentary cost estimate and an expected delivery timeline. Work will begin only after you approve the estimate.